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Our Approach
Mindtickle uses a hybrid approach when integrating with the modern enterprise tech stack, including a homegrown integration service and an OEM-sourced leading iPaaS (integration platform as a service). Based on this approach, the Mindtickle Sales Readiness Platform provides several out-of-box integration options to seamlessly function with most sales and business tools.
SSO
In order to support secure access and user profile data sync for user management, Mindtickle allows for integration with any Identity Provider (IdP) that supports SAML 2.0, OpenId, Google or JWT protocol.
The key providers include Salesforce, Okta, OneLogin, Ping Identity, Symplified, Active Directory, Veeva, Google, IBM Cloud Identity Connect and many more.
HRMS & UserSync
To ensure the latest user information is available for rules and automated learning plan assignment, Mindtickle manages the process of automatically syncing with the master source of employee data such as a Human Resources Management System (HRMS) or another provider like Microsoft Active Directory or Salesforce.
We integrate with leading platforms as well as any HRMS system that can deliver the data over an SFTP periodically, e.g: Peoplesoft, SuccessFactors, etc.
Content Management
Mindtickle supports a wide range of options to make it extremely easy to leverage the latest content in your readiness and enablement programs.
- Use content from any of the most popular cloud drives
- Integrate with leading content management systems
- Bring in curated content from content providers
Customer Relationship Management
Mindtickle offers a tight integration with CRM solutions like Salesforce & Veeva which allows readiness programs to be embedded within a sales rep’s flow of work.
Opportunity-level integration with Salesforce enables the appropriate program from Mindtickle to be made available in the CRM, so quick progress can be made in moving the opportunity forward. In addition, all data from Mindtickle is available to be presented within a dashboard in the CRM.
Communication & Calendering
The notification, scheduling, and reminder capabilities in Mindtickle work seamlessly with the most widely adopted tools.
Reporting & Business Intelligence
Mindtickle seamlessly integrates with all popular business intelligence tools to allow data analyst resources to find correlations between their enablement activities and business outcomes and report into a central Sales productivity dashboard.
eCommerce
Enable your partners to select and purchase Mindtickle readiness programs to drive greater return from your partner programs. By integrating your storefront with Mindtickle, you can easily identify and sync modules and make training accessible to your partners.
API
Mindtickle also offers a REST API points to enable custom connectivity. There are three types of API endpoints available:
Content APIs
Allows third parties to pull content metadata and just-in-time content into their systems.
User APIs
SCIM and Open APIs allows Mindtickle to pull users and their attributes from third-party systems. In addition, out of the box integrations can be used for specific cases of user provisioning.
Reporting API
Allows third parties to pull all Mindtickle data for external analysis.
