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Welcome to Mindtickle’s Sub-processor list page where we maintain a current list of sub-processors authorized to process personal data on the Mindtickle platform.
| Name | Address | Subject Matter & Nature of Processing | Data Locations |
| MindTickle Interactive Media Private Limited1 | 4th Floor, Solitaire World, Baner, Pune, Maharashtra 411045, India | Product development and customer support | India |
| Amazon Web Services, Inc. | 410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A. | Secure cloud infrastructure and storage for MindTickle platform | United States, Ireland, Japan, Singapore |
| Google LLC and affiliates | 1600 Amphitheatre Parkway Mountain View, CA 94043, U.S.A. | Communication with customers’ users and transcription | United States |
| Salesforce.com, Inc. | 415 Mission Street, 3rd Floor, San Francisco, CA 94105, U.S.A. | Customer account and relationship management | United States |
| Atlassian Pty Ltd. | Level 6, 341 George St, Sydney NSW 2000, Australia | Production issues/incidents tracking and communication | United States, Australia, Ireland, Singapore |
| Marketo, Inc. | 901 Mariners Island Blvd Suite 200, San Mateo, CA, 94404, U.S.A. | Communication management with customers’ users and administrators | United States |
| Sumo Logic, Inc. | 305 Main Street Redwood City, CA 94063, U.S.A. |
Log monitoring and analytics | United States |
| Freshworks, Inc. | 2950 S. Delaware Street, Suite 201, San Mateo CA 94403, U.S.A. | Managing tickets for customer support | United States |
| Mixpanel, Inc. | One Front Street, 28th Floor, San Francisco, CA 94111, U.S.A. | Platform event monitoring and analytics | United States |
| Fullstory, Inc. | 1745 Peachtree Street NE, Suite G, Atlanta, GA 30309, U.S.A. | Analytics of user sessions on MindTickle | United States |
| Jitterbit, Inc. | 1301 Marina Village Parkway, Suite 201, Alameda, CA 94501, U.S.A. | Integration platform between customers’ third-party applications and MindTickle | United States |
1 For Customers, where MindTickle Interactive Media Private Limited is a party to the Agreement, this entity is a processor and not a sub-processor.
Note: The duration of processing by these sub-processors will be as per the terms of the Agreement signed with the Customers. Subject to specific approval of corresponding customers, we may use additional sub-processors for processing personal data controlled by the said customer.